This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
247 Catering Supplies
"Purchased a item from FF direct and LINCAT was the supplier, having ordered the incorrect item (genuine mistake) I wanted to return and purchase the correct one. (exchange) It being in the original box not used, I was informed that 25% of the purchase price will be deducted and I would have to source my own carrier to return it which would cost me £55. Therefore it would be pointless to return or purchase any item from suppliers that wish to charge up to a unforgiving amount.
I understanding there is a cost involved however 25% plus a currier charge, make no sense."
Thank you for your review.
As per the terms and conditions all suppliers charge a 25% re stocking fee. ( This is a minimum some can charge more )
This is an industry standard, due to the resale of the item having to be classed as a B grade.
They cannot re sell this as a new item once dispatched and delivered.
We do negotiate with suppliers on the customers behalf, however the outcome is dependent on the supplier.
Posted 2 hours ago
"Very good service. I ordered a number of stainless steel tables. I was supported by 247 Catering Supplies through the fabrication of the tables, with Steve from sales checking requirements and specifications with the manufacturer (Parry). Claire from logistics was excellent in providing information about delivery and dealing with a minor after sales enquiry. Lastly on top of the outstanding service the price was the cheapest I could find on the net. Would definitely recommend and use again."
"On time and Good service"
"Super quick delivery unbelievable prices"
"very rapid delivery and a good price"
"Good products,Good value for money,Fast Delivery
"Lovely girl on the phone , so helpful , very nice , and next day deliver , there was no charge just because we live in Scotland , will. Be my first call next time we need something , thankyou x"
"super helpful sales guy found me a better option than I originally looked at, came quicker than I expected 👍"
"our order was received after two days v good"
"Good price for a reliable product. Impressive from start to finish, BUT postage was a tad steep.
Overall, a good company that I will use again."
Thank you for your review.
All orders under £200 have a delivery charge. We have recently looked into this and reduced this cost based on your review.
Please do not hesitate to contact us should you like to place further orders.
Posted 6 months ago
"Great products & service. Fast delivery."
"very fast delivery and good price"
"The customer service I received from Luke Jackson was probably the best service I have experienced. I did send him an email saying this and asked him to send to whoever reviews his performance. He was totally professional and made me feel like mine was the only order he was interested in."
"Good delivery and no problems with ordering"
"Good price and quick delivery"
"Good price order confirmation & next day delivery perfect"
"The product was accurately advertised with all the facts needed to make a quality choice possible and the service backed this up right through to delivery. Many thanks"
"They had the item I wanted at a good price, so one happy son = one happy mum. Well done"
"Great service with quick delivery. Ordered 10 Napoli 5 litre stainless steel pans at a good, competitive price.
Would definitely recommend 247 for your catering needs."