FFD Catering Equipment Reviews

4.7 Rating 100 Reviews

93 %

of reviewers recommend FFD Catering Equipment

4.7

Based on 100 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1455815215

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate
Barwell
LE9 8EY

FFD Catering Equipment 5 star review on 5th February 2020

CITRUS STAR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not yet up and running”

Helpful Report

Posted 2 years ago

Thank you for your 3 star review. If you need any help setting up your equipment please don't hesitate to get in touch with the team and we can supply user manuals and instructions.

Posted 2 years ago

“Purchased a item from FF direct and LINCAT was the supplier, having ordered the incorrect item (genuine mistake) I wanted to return and purchase the correct one. (exchange) It being in the original box not used, I was informed that 25% of the purchase price will be deducted and I would have to source my own carrier to return it which would cost me £55. Therefore it would be pointless to return or purchase any item from suppliers that wish to charge up to a unforgiving amount. I understanding there is a cost involved however 25% plus a currier charge, make no sense.”

Helpful Report

Posted 5 years ago

Thank you for your review. As per the terms and conditions all suppliers charge a 25% re stocking fee. ( This is a minimum some can charge more ) This is an industry standard, due to the resale of the item having to be classed as a B grade. They cannot re sell this as a new item once dispatched and delivered. We do negotiate with suppliers on the customers behalf, however the outcome is dependent on the supplier.

Posted 5 years ago

FFD Catering Equipment is rated 4.7 based on 100 reviews