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FFD Catering Equipment Reviews

4.6 Rating 114 Reviews
91 %
of reviewers recommend FFD Catering Equipment
4.6
Based on 114 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read FFD Catering Equipment Reviews
Visit Website

Phone:

1455815215

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate
Barwell
LE9 8EY

Anonymous
Anonymous  // 01/01/2019
100% great service from placing the order to delivery would highly recommend company.
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Posted 1 year ago
Thanks for your great 5 star review. We're delighted that you're happy with the service you received! If you need anything further in the future, please get in touch and we'd be happy to help.
Posted 1 year ago
Great service , customer service first class
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Posted 1 year ago
Thank you for your great 5 star review, Philip. We're delighted we could help.
Posted 1 year ago
Thanks for your 5 star review Philip. We're pleased we could help.
Posted 1 year ago
Easy to deal with. Customer service helpful
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Posted 1 year ago
Thank you for your 5 star review, we love to hear from happy customers!
Posted 1 year ago
Great service. Many thanks
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Posted 1 year ago
Thank you for taking time to leave us your feedback. We're delighted to hear that you're happy with the service you received and we'd love to hear from you in the future if we can do anything else to help.
Posted 1 year ago
Great customer buying experience, hassle free easy online order process & fast efficient delivery.
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Posted 1 year ago
Thanks for taking the time to leave a great 5 star review. We're glad you had a good experience with FFD Catering Equipment and if you need anything in the future, please get in touch, we'd love to hear from you.
Posted 1 year ago
Excellent service and delivery plus after sales support
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Posted 2 years ago
Thanks for taking the time to give us your feedback. We always aim to deliver high standards of customer service and so we're delighted to hear you're happy with your experience. Please get in touch if we can help with anything in the future, we'd love to hear from you.
Posted 2 years ago
Fast delivery, very packaged, good quality item fabulous service, easy to use website
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Posted 3 years ago
Thank you for taking the time to leave your feedback and thanks for your 5 stars. We're pleased we could help and if you need anything in the future please get in touch, we'd be happy to help.
Posted 3 years ago
Very unprofessional after placing order they eamiled me out of stock . waste of time
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Posted 3 years ago
Thank you for taking the time to leave us feedback. We appreciate hearing from all of our customers. We apologise that your order wasn't available. Stock levels across the whole industry and indeed others, are extremely volatile at the moment due to a combination of factors. While we do our very best to keep our website updated with these stock changes we can sometimes miss the odd one of the circa 12,000 products we have on the site. We did email you as soon as we were notified that the product was out of stock and refunded your money immediately. Please get in touch if you wish to discuss this matter further. The FFD Team
Posted 3 years ago
Customer service was excellent and fast delivery
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Posted 3 years ago
Thank you for taking the time to leave us a great 5 star review. We aim to deliver a high level of customer service and so we're delighted to hear that you're happy with your experience. If we can help with anything in the future please get in touch, we'd love to hear from you.
Posted 3 years ago
Excellent service provided, would highly recommend!
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Posted 3 years ago
Thank you for taking the time to leave a great 5 star review. We love to hear from happy customers!
Posted 3 years ago
Good quality and great service
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Posted 3 years ago
Thanks for your 5 star review. We're pleased we could help and if you need anything in the future please get in touch, we'd love to hear from you.
Posted 3 years ago
Not yet up and running
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Posted 3 years ago
Thank you for your 3 star review. If you need any help setting up your equipment please don't hesitate to get in touch with the team and we can supply user manuals and instructions.
Posted 3 years ago
Excellent fast service.
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Posted 3 years ago
We aim to please! Thank you for taking the time to leave us a positive 5 star review.
Posted 3 years ago
Reliable company. Ordered for few times and never let us down. Good job! Also knowing that they actually donate for charity is a BIG THUMBS UP! Keep it up, God Bless!
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Posted 3 years ago
Thank you for your lovely 5 star review. The whole industry has had a tough 18 months and we're happy that we can contribute in any small way. If you need anything in the future please get in touch, we'd love to help.
Posted 3 years ago
Ordered and delivered easily & quickly. Customer service was amazing, sorted out our problem very efficiently. Will return & can recommend.
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Posted 3 years ago
Thank you so much for taking the time to leave a great 5 star review. We're delighted that you're happy with the level of service you received. Our aim is to provide a quality all-round service to each and every customer and so we're pleased to hear when we have achieved this. Please get in touch if you need help with anything in the future.
Posted 3 years ago
Unfortunately the items I required were out of stock... But they let me know quickly and that they weren't sure when they would be back in supply. They also offered me a replacement but it wasn't suitable for me... They therefore refunded my money.. So customer service is brilliant and I will try to reorder at a later date.
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Posted 3 years ago
Thank you for taking the time to leave us positive feedback. We apologise for any stock issues, commercial catering equipment suppliers are struggling as a whole for stock at the moment and we're sorry we weren't able to find you a suitable replacement. If you're looking for anything in the future, please get in touch we'd love to help.
Posted 3 years ago
Great service from 247 my product arrived on time delivery guys very helpful . Would definitely use this company again . Many thanks
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Posted 4 years ago
We're delighted to hear you are happy with the service you received - we aim to please! Thanks for the great 5 star review.
Posted 4 years ago
Very good service
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Posted 4 years ago
Thanks for your 5 star review. We love to hear from happy customers!
Posted 4 years ago
The website was easy to use and the ladies on the phone were very polite and helpful. This is not my first of using this company and can recommend.
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Posted 4 years ago
Thank you for taking the time to leave us a 5 star review. We aim to make great customer experience a top priority so we're delighted to hear that you're pleased with the level of service you received. If we can help with anything in the future please get in touch, we'll be more than happy to help.
Posted 4 years ago
Inflexible delivery arrangements were tricky to negotiate, although 247 was kind enough to telephone and warn. It did result in our having to stay in for two entire days waiting for the delivery which finally came right at the end of the day which was very awkward. The product itself was excellent and service otherwise straightforward.
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Posted 4 years ago
Thank you for your review. We apologise for the delay in your delivery. Unfortunately during the pandemic we have experienced the odd disruption to delivery schedules, with anticipated delivery times being a little longer than usual. We have tried to keep disruption to a minimum but sometimes unforeseen circumstances do happen. Please don't hesitate to get back in touch with us should you need future support or advice, we're always keen to deliver the best service possible.
Posted 4 years ago
FFD Catering Equipment is rated 4.6 based on 114 reviews