FFD Catering Equipment Reviews

4.7 Rating 109 Reviews

92 %

of reviewers recommend FFD Catering Equipment

4.7

Based on 109 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1455815215

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate
Barwell
LE9 8EY

FFD Catering Equipment 5 star review on 5th February 2020

CITRUS STAR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery plus after sales support”

Helpful Report

Posted 2 years ago

Thanks for taking the time to give us your feedback. We always aim to deliver high standards of customer service and so we're delighted to hear you're happy with your experience. Please get in touch if we can help with anything in the future, we'd love to hear from you.

Posted 2 years ago

“Fast delivery, very packaged, good quality item fabulous service, easy to use website”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave your feedback and thanks for your 5 stars. We're pleased we could help and if you need anything in the future please get in touch, we'd be happy to help.

Posted 2 years ago

“Very unprofessional after placing order they eamiled me out of stock . waste of time”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us feedback. We appreciate hearing from all of our customers. We apologise that your order wasn't available. Stock levels across the whole industry and indeed others, are extremely volatile at the moment due to a combination of factors. While we do our very best to keep our website updated with these stock changes we can sometimes miss the odd one of the circa 12,000 products we have on the site. We did email you as soon as we were notified that the product was out of stock and refunded your money immediately. Please get in touch if you wish to discuss this matter further. The FFD Team

Posted 2 years ago

“Customer service was excellent and fast delivery”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a great 5 star review. We aim to deliver a high level of customer service and so we're delighted to hear that you're happy with your experience. If we can help with anything in the future please get in touch, we'd love to hear from you.

Posted 2 years ago

“Excellent service provided, would highly recommend!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a great 5 star review. We love to hear from happy customers!

Posted 2 years ago

“Good quality and great service”

Helpful Report

Posted 3 years ago

Thanks for your 5 star review. We're pleased we could help and if you need anything in the future please get in touch, we'd love to hear from you.

Posted 3 years ago

“Not yet up and running”

Helpful Report

Posted 3 years ago

Thank you for your 3 star review. If you need any help setting up your equipment please don't hesitate to get in touch with the team and we can supply user manuals and instructions.

Posted 3 years ago

“Excellent fast service.”

Helpful Report

Posted 3 years ago

We aim to please! Thank you for taking the time to leave us a positive 5 star review.

Posted 3 years ago

“Reliable company. Ordered for few times and never let us down. Good job! Also knowing that they actually donate for charity is a BIG THUMBS UP! Keep it up, God Bless!”

Helpful Report

Posted 3 years ago

Thank you for your lovely 5 star review. The whole industry has had a tough 18 months and we're happy that we can contribute in any small way. If you need anything in the future please get in touch, we'd love to help.

Posted 3 years ago

“Ordered and delivered easily & quickly. Customer service was amazing, sorted out our problem very efficiently. Will return & can recommend.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave a great 5 star review. We're delighted that you're happy with the level of service you received. Our aim is to provide a quality all-round service to each and every customer and so we're pleased to hear when we have achieved this. Please get in touch if you need help with anything in the future.

Posted 3 years ago

“Unfortunately the items I required were out of stock... But they let me know quickly and that they weren't sure when they would be back in supply. They also offered me a replacement but it wasn't suitable for me... They therefore refunded my money.. So customer service is brilliant and I will try to reorder at a later date.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us positive feedback. We apologise for any stock issues, commercial catering equipment suppliers are struggling as a whole for stock at the moment and we're sorry we weren't able to find you a suitable replacement. If you're looking for anything in the future, please get in touch we'd love to help.

Posted 3 years ago

“Great service from 247 my product arrived on time delivery guys very helpful . Would definitely use this company again . Many thanks”

Helpful Report

Posted 3 years ago

We're delighted to hear you are happy with the service you received - we aim to please! Thanks for the great 5 star review.

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

Thanks for your 5 star review. We love to hear from happy customers!

Posted 3 years ago

“The website was easy to use and the ladies on the phone were very polite and helpful. This is not my first of using this company and can recommend.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a 5 star review. We aim to make great customer experience a top priority so we're delighted to hear that you're pleased with the level of service you received. If we can help with anything in the future please get in touch, we'll be more than happy to help.

Posted 3 years ago

“Inflexible delivery arrangements were tricky to negotiate, although 247 was kind enough to telephone and warn. It did result in our having to stay in for two entire days waiting for the delivery which finally came right at the end of the day which was very awkward. The product itself was excellent and service otherwise straightforward.”

Helpful Report

Posted 3 years ago

Thank you for your review. We apologise for the delay in your delivery. Unfortunately during the pandemic we have experienced the odd disruption to delivery schedules, with anticipated delivery times being a little longer than usual. We have tried to keep disruption to a minimum but sometimes unforeseen circumstances do happen. Please don't hesitate to get back in touch with us should you need future support or advice, we're always keen to deliver the best service possible.

Posted 3 years ago

“Cant fault them. Quick service. Best price I could find.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a 5 star review, we love to hear from happy customers.

Posted 3 years ago

“Very good packaging . Quick delivery . As described , value for money . What else we need ! Thank you”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review. We're pleased to hear you're happy with your order and the service you received. It's our pleasure to help and if you need anything in the future please get in touch.

Posted 4 years ago

“Excellent experience, goods delivered quickly”

Helpful Report

Posted 4 years ago

We're pleased you're happy with the service you received and we're glad we could help. Thank you for taking the time to leave us a 5 star review.

Posted 4 years ago

“Very quick turnaround and delivery. Can offer Nisbets own brand items far cheaper. There are a few places out there that are a little bit cheaper like pubshop but they are completely unreliable and you never know when you’re going to get your stuff. Glad to have found 247 Catering Supplies. They’ll be my ‘go to’ supplier from now on!”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review. We aim to offer our customers the most competitive prices without any compromise on quality service. If you need any other catering equipment in the future please get in touch, we'll be happy to help.

Posted 4 years ago

“I ordered a couple of items I needed from 247 Catering Supplies and it was so easy todo and was delivered in very quick time. I would highly recommend this company to anyone within the catering industry.”

Helpful Report

Posted 4 years ago

We're happy to help! Thank you for taking the time to leave a 5 star review - we love to hear feedback from happy customers.

Posted 4 years ago

FFD Catering Equipment is rated 4.7 based on 109 reviews