FFD Catering Equipment Reviews

4.7 Rating 117 Reviews

91 %

of reviewers recommend FFD Catering Equipment

4.7

Based on 117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1455815215

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate
Barwell
LE9 8EY

FFD Catering Equipment 5 star review on 16th October 2024

Best Pizza

FFD Catering Equipment 5 star review on 5th February 2020

CITRUS STAR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't get the product”

Helpful Report

Posted 10 months ago

Thanks for your comment. The delivery company have attempted to make delivery on four occasions, however no-one has been at site to accept delivery. As this is a purchase in a commercial capacity, and as is stated on our website and on order confirmation emails, somebody must be at site to accept delivery as drivers will not leave packages unattended. We understand that a fifth delivery attempt has been made and you are now in receipt of your order. If you have any further queries about your order, please get in touch and we'd be happy to help.

Posted 10 months ago

“I have used quite a few suppliers for equipment i and have to say. FFD are up there at the top, very reasonably priced, and well organised, delivered product when they said they would. will definitly use again. Many thanks FFD, Brian”

Helpful Report

Posted 10 months ago

Thank you for your lovely review Brian, we love to hear from happy customers. We're pleased you're happy with the service you received and hope we can help with anything you need in the future.

Posted 10 months ago

“Very good equipment, thank you”

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Posted 1 year ago

We're pleased to hear you're happy with your equipment and hope we can help if you need anything in the future. Thank you for taking the time to leave us your 5 star feedback, we really appreciate it.

Posted 1 year ago

“100% great service from placing the order to delivery would highly recommend company.”

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Posted 1 year ago

Thanks for your great 5 star review. We're delighted that you're happy with the service you received! If you need anything further in the future, please get in touch and we'd be happy to help.

Posted 1 year ago

“Great service , customer service first class”

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Posted 1 year ago

Thank you for your great 5 star review, Philip. We're delighted we could help.

Posted 1 year ago

Thanks for your 5 star review Philip. We're pleased we could help.

Posted 1 year ago

“Easy to deal with. Customer service helpful”

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Posted 1 year ago

Thank you for your 5 star review, we love to hear from happy customers!

Posted 1 year ago

“Great service. Many thanks”

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Posted 2 years ago

Thank you for taking time to leave us your feedback. We're delighted to hear that you're happy with the service you received and we'd love to hear from you in the future if we can do anything else to help.

Posted 2 years ago

“Great customer buying experience, hassle free easy online order process & fast efficient delivery.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave a great 5 star review. We're glad you had a good experience with FFD Catering Equipment and if you need anything in the future, please get in touch, we'd love to hear from you.

Posted 2 years ago

“Excellent service and delivery plus after sales support”

Helpful Report

Posted 2 years ago

Thanks for taking the time to give us your feedback. We always aim to deliver high standards of customer service and so we're delighted to hear you're happy with your experience. Please get in touch if we can help with anything in the future, we'd love to hear from you.

Posted 2 years ago

“Fast delivery, very packaged, good quality item fabulous service, easy to use website”

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Posted 3 years ago

Thank you for taking the time to leave your feedback and thanks for your 5 stars. We're pleased we could help and if you need anything in the future please get in touch, we'd be happy to help.

Posted 3 years ago

“Very unprofessional after placing order they eamiled me out of stock . waste of time”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback. We appreciate hearing from all of our customers. We apologise that your order wasn't available. Stock levels across the whole industry and indeed others, are extremely volatile at the moment due to a combination of factors. While we do our very best to keep our website updated with these stock changes we can sometimes miss the odd one of the circa 12,000 products we have on the site. We did email you as soon as we were notified that the product was out of stock and refunded your money immediately. Please get in touch if you wish to discuss this matter further. The FFD Team

Posted 3 years ago

“Customer service was excellent and fast delivery”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a great 5 star review. We aim to deliver a high level of customer service and so we're delighted to hear that you're happy with your experience. If we can help with anything in the future please get in touch, we'd love to hear from you.

Posted 3 years ago

“Excellent service provided, would highly recommend!”

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Posted 3 years ago

Thank you for taking the time to leave a great 5 star review. We love to hear from happy customers!

Posted 3 years ago

“Good quality and great service”

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Posted 3 years ago

Thanks for your 5 star review. We're pleased we could help and if you need anything in the future please get in touch, we'd love to hear from you.

Posted 3 years ago

“Not yet up and running”

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Posted 3 years ago

Thank you for your 3 star review. If you need any help setting up your equipment please don't hesitate to get in touch with the team and we can supply user manuals and instructions.

Posted 3 years ago

“Excellent fast service.”

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Posted 3 years ago

We aim to please! Thank you for taking the time to leave us a positive 5 star review.

Posted 3 years ago

“Reliable company. Ordered for few times and never let us down. Good job! Also knowing that they actually donate for charity is a BIG THUMBS UP! Keep it up, God Bless!”

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Posted 3 years ago

Thank you for your lovely 5 star review. The whole industry has had a tough 18 months and we're happy that we can contribute in any small way. If you need anything in the future please get in touch, we'd love to help.

Posted 3 years ago

“Ordered and delivered easily & quickly. Customer service was amazing, sorted out our problem very efficiently. Will return & can recommend.”

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Posted 3 years ago

Thank you so much for taking the time to leave a great 5 star review. We're delighted that you're happy with the level of service you received. Our aim is to provide a quality all-round service to each and every customer and so we're pleased to hear when we have achieved this. Please get in touch if you need help with anything in the future.

Posted 3 years ago

“Unfortunately the items I required were out of stock... But they let me know quickly and that they weren't sure when they would be back in supply. They also offered me a replacement but it wasn't suitable for me... They therefore refunded my money.. So customer service is brilliant and I will try to reorder at a later date.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us positive feedback. We apologise for any stock issues, commercial catering equipment suppliers are struggling as a whole for stock at the moment and we're sorry we weren't able to find you a suitable replacement. If you're looking for anything in the future, please get in touch we'd love to help.

Posted 3 years ago

“Great service from 247 my product arrived on time delivery guys very helpful . Would definitely use this company again . Many thanks”

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Posted 4 years ago

We're delighted to hear you are happy with the service you received - we aim to please! Thanks for the great 5 star review.

Posted 4 years ago

FFD Catering Equipment is rated 4.7 based on 117 reviews