FFD Catering Equipment Reviews

4.7 Rating 117 Reviews

91 %

of reviewers recommend FFD Catering Equipment

4.7

Based on 117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1455815215

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate
Barwell
LE9 8EY

FFD Catering Equipment 5 star review on 16th October 2024

Best Pizza

FFD Catering Equipment 5 star review on 5th February 2020

CITRUS STAR

Anonymous

Anonymous // 01/01/2019

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“Why cant they give you a delivery slot am or pm, Carol never replies to my emails, just ignores them. Is this a way to run a company. We are all busy in life, run companies, giving an am or pm really is not that painful”

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Posted 5 years ago

Our sincerest apologies for the lapse in communication, Carol has been off sick for a few days and correct email forwarding was not set up, I understand you've since been in contact with another member of staff who handled this query for you.

Posted 5 years ago

“Quick delivery, no fuss, excellent service.”

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Posted 5 years ago

Great to hear, thanks for the review!

Posted 5 years ago

“Very good, quick service. They explained everything about my purchase and I am very happy with this company.Andrew Dickinson”

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Posted 5 years ago

Fantastic to hear, thanks for your review!

Posted 5 years ago

“Good service and fast delivery”

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Posted 5 years ago

Thank you for your 5 star review. We love to hear from happy customers!

Posted 5 years ago

“Very good price and delivered next day. A++++”

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Posted 5 years ago

We're glad you're happy with your purchase, thanks for the review!

Posted 5 years ago

“First time use this company will use again.”

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Posted 5 years ago

Happy to hear it. Thanks for the review!

Posted 5 years ago

“We looked to source a heated pie cabinet and found an excellent choice at 247 Catering Supplies. Ordering on line was very easy and we had our delivery within 2 days. Will be a go-to company in the future.”

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Posted 6 years ago

Thanks for your 5 star review. We are happy we could help!

Posted 5 years ago

“The delivery driver and his mate were absolutely brilliant”

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Posted 6 years ago

Thanks for your positive review. We love to hear from happy customers!

Posted 5 years ago

“Ordered 2 quite big grease traps. Got a very fair price when I contacted them instead of just ordering from the website and they were delivered 2 days later. All in all a very good service.”

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Posted 6 years ago

Thank you for your positive review. If we can help with anything in the future please don't hesitate to get in touch!

Posted 5 years ago

Thank you for your positive feedback. We're pleased we could help!

Posted 5 years ago

“Good service happy with order and delivery,thanks.”

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Posted 6 years ago

Thanks for your 5 star review. We're happy we could help!

Posted 5 years ago

“Purchased a item from FF direct and LINCAT was the supplier, having ordered the incorrect item (genuine mistake) I wanted to return and purchase the correct one. (exchange) It being in the original box not used, I was informed that 25% of the purchase price will be deducted and I would have to source my own carrier to return it which would cost me £55. Therefore it would be pointless to return or purchase any item from suppliers that wish to charge up to a unforgiving amount. I understanding there is a cost involved however 25% plus a currier charge, make no sense.”

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Posted 6 years ago

Thank you for your review. As per the terms and conditions all suppliers charge a 25% re stocking fee. ( This is a minimum some can charge more ) This is an industry standard, due to the resale of the item having to be classed as a B grade. They cannot re sell this as a new item once dispatched and delivered. We do negotiate with suppliers on the customers behalf, however the outcome is dependent on the supplier.

Posted 6 years ago

“Very good service. I ordered a number of stainless steel tables. I was supported by 247 Catering Supplies through the fabrication of the tables, with Steve from sales checking requirements and specifications with the manufacturer (Parry). Claire from logistics was excellent in providing information about delivery and dealing with a minor after sales enquiry. Lastly on top of the outstanding service the price was the cheapest I could find on the net. Would definitely recommend and use again.”

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Posted 6 years ago

Thank you for your 5 star review. We aim to give every customer outstanding service and we are pleased that you were happy with your experience! We will pass on your kind words to Steve and Claire.

Posted 5 years ago

“Excelentay”

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Posted 6 years ago

“On time and Good service”

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Posted 6 years ago

Thank you for your 5 star review. We aim to please!

Posted 5 years ago

“Super quick delivery unbelievable prices”

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Posted 6 years ago

Thanks for your 5 star review. We love to hear from happy customers!

Posted 5 years ago

“very rapid delivery and a good price”

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Posted 6 years ago

Thanks for your positive feedback. We're pleased you were happy with the service you received!

Posted 5 years ago

“Good products,Good value for money,Fast Delivery Thank you.”

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Posted 6 years ago

Thank you for your 5 star review. We're happy we could help!

Posted 5 years ago

“Lovely girl on the phone , so helpful , very nice , and next day deliver , there was no charge just because we live in Scotland , will. Be my first call next time we need something , thankyou x”

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Posted 6 years ago

Thanks for your 5 star review. We love to hear from happy customers!

Posted 5 years ago

“super helpful sales guy found me a better option than I originally looked at, came quicker than I expected 👍”

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Posted 7 years ago

Thank you for your great review. We are pleased you're happy with your purchase and the service you received!

Posted 5 years ago

“our order was received after two days v good”

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Posted 7 years ago

Thanks for the 5 star review. We love to hear from happy customers!

Posted 5 years ago

FFD Catering Equipment is rated 4.7 based on 117 reviews